Join Our Team

Responsibilities:

• Decontaminate, clean, and disinfect used surgical instruments.

• Inspect instruments for damage or wear and tear.

• Assemble and wrap surgical sets according to standardized lists.

• Operate and monitor steam sterilizers (autoclaves) and other equipment.

• Distribute sterile supplies to the OT and clinical departments.

• Maintain rigorous documentation of sterilization cycles and biological tests.​

 

Requirements:

• Certificate in CSSD Technology or equivalent healthcare experience.

• Knowledge of microbiology and infection control principles.

• Ability to follow strict standardized operating procedures (SOPs).

• Physical stamina for standing and handling heavy instrument trays.

• High level of attention to detail.

Responsibilities:

• Manage the storage, retrieval, and archiving of patient medical files.

• Ensure data privacy and compliance with PDPA/HIPAA regulations.

• Coordinate with clinical staff for insurance claims and legal requests.

• Maintain the Electronic Medical Record (EMR) database integrity.

• Perform coding (ICD-10) for diagnosis and procedures.

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Requirements:

• Diploma/Degree in Health Information Management or Administration.

• Proficiency in hospital information systems (HIS).

• Strong organizational skills and attention to detail.

• Knowledge of medical terminology and coding.

• High level of integrity regarding confidential data.

Responsibilities:

• Source and negotiate with suppliers for medical and office supplies.

• Manage the purchase order (PO) lifecycle and vendor contracts.

• Analyze spending patterns to identify cost-saving opportunities.

• Ensure timely delivery of critical hospital equipment.

• Conduct vendor performance evaluations and audits.

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Requirements:

• Degree in Business, Supply Chain Management, or related field.

• Experience in healthcare procurement is a plus.

• Strong negotiation and communication skills.

• Proficiency in ERP software (SAP, Oracle, etc.).

• Knowledge of tender processes and contract law.

Responsibilities:

• Receive, inspect, and record incoming medical and general stock.

• Maintain organized storage using FIFO/FEFO principles.

• Perform regular stock counts and inventory reconciliation.

• Distribute supplies to various departments based on requisitions.

• Monitor stock levels and alert procurement of low inventory.

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Requirements:

• SPM/STPM or Diploma in Logistics/Warehouse Management.

• Basic computer literacy for inventory data entry.

• Physically capable of handling and moving stock.

• High level of honesty and accountability.

• Prior experience in a warehouse or store setting.

Responsibilities:

• Welcome and assist patients and visitors in a courteous, professional, and empathetic manner.

• Manage patient registration, appointment bookings, and scheduling accurately and promptly.

• Handle admission, transfer, and discharge processes in line with hospital procedures.

• Verify patient personal particulars, insurance details, and ensure all required documentation is complete.

• Process billing, collect payments, and issue receipts accurately.

• Provide patients and visitors with information on hospital services, procedures, and waiting times.

• Coordinate with clinical and support departments to ensure smooth patient flow.

• Handle patient enquiries and escalate complex issues to the appropriate personnel.

• Maintain strict confidentiality and accuracy of patient records.

• Assist with administrative duties, such as filing, data entry, and reporting.

• Support hospital initiatives related to patient experience, service excellence, and quality improvement.

• Perform duties in accordance with hospital policies, procedures, and service standards.

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Requirements:

• Minimum SPM / Diploma in Business Administration, Healthcare Management or related field.

• Prior experience in hospital or healthcare setting is an added advantage.

• Good command of English and Bahasa Malaysia (other languages/dialects an advantage).

• Computer literate with knowledge of hospital information systems preferred.

• Strong interpersonal and communication skills.

• Able to multitask, remain calm under pressure, and deliver high-quality service.

• Willing to work on rotation shifts, weekends, and public holidays.​​​​

Responsibilities:

• Handle day-to-day accounting activities including AP, AR, bank reconciliation, and data entry.

• Assist in month-end closing tasks and preparation of financial reports/schedules.

• Maintain accurate and up-to-date accounting records and documentation.

• Process staff claims, supplier invoices, and payments.

• Assist with SST submissions, audit schedules, and liaison with external auditors or tax agents.

• Support intercompany billing and simple reconciliations if required.

• Assist HR in maintaining employee records, attendance, and leave management.

• Assist in onboarding and offboarding processes.

• Provide general administrative support to HR and management when required.

• Undertake any other duties as assigned by Management from time to time.

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Requirements:

• Diploma/Degree in Accounting, Finance, or related field.

• Minimum 3 years of working experience in accounting.

• Experience in Singapore accounting (GST, reporting, or payroll exposure) is an added advantage.

• Basic understanding of HR processes will be beneficial (training provided).

• Proficient in Microsoft Office and accounting software.

• Strong attention to detail, good time management, and ability to multi-task.

• Good communication skills and ability to work independently with minimal supervision.​​​​

Responsibilities:

Core Accounting & Finance

• Manage the full set of accounts, including general ledger, journal entries, bank reconciliations, and month-end/year-end closing procedures.

• Handle Accounts Payable (AP): process invoices, verify supporting documents, manage vendor payments, and reconcile statements.

• Handle Accounts Receivable (AR): invoice preparation, collections, credit control, and aging analysis.

• Prepare financial schedules, reports, and analysis for management review.

• Perform bank and cash reconciliations, petty cash management, and fixed asset accounting.

• Assist in budgeting, forecasting, and variance analysis.
   

Procurement Support

• Support procurement activities: vendor sourcing, purchase order processing, contract management, and supplier negotiations (where applicable).

• Ensure procurement compliance with company policies, internal controls, and regulatory requirements.

• Liaise with internal departments for purchase requisitions and verify goods/services received.

• Maintain vendor databases and track procurement performance metrics (e.g., cost savings, delivery timelines).
   

Cross-Border Support (Singapore Accounts)

• Provide accounting and procurement support for Singapore entities or clients, including inter-company transactions, reconciliations, and reporting.

• Handle currency conversions, GST/SST compliance, and cross-border documentation.

• Coordinate with Singapore finance teams for consolidated reporting and audits.

• Compliance, Audit & Administration

• Ensure compliance with Malaysian accounting standards (MFRS/FRS), tax regulations (e.g., SST, withholding tax), and company policies.

• Support internal and external audits, tax filings, and statutory submissions.

• Liaise with auditors, tax consultants, banks, and government authorities as needed.

• Maintain accurate and up-to-date financial records and documentation.

• Perform ad-hoc duties as assigned by the Finance Manager.

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Requirements:

• Diploma or Bachelor’s degree in Accounting, Finance, or a related field.

• Professional qualifications (e.g., ACCA, CPA, or equivalent) are advantageous.

• ⁠5-7 years of relevant experience in accounting/finance roles, preferably handling full set of accounts.

• Experience in procurement processes and vendor management is a plus.

• Exposure to multi-entity or cross-border operations (Malaysia-Singapore) is highly desirable. 

• Technical Skills: Proficient in accounting software (e.g., Xero, QuickBooks, SAP, or MYOB), Microsoft Excel (advanced functions, pivot tables), and Google Workspace/Microsoft Office.

• Knowledge: Strong understanding of Malaysian financial regulations, GST/SST, and basic Singapore tax/compliance requirements.

• Soft Skills: High attention to detail, strong analytical and problem-solving abilities, excellent communication (English and Bahasa Malaysia; additional languages like Mandarin a plus to liaise with mandarin speaking associates and stakeholders), and ability to work independently or in a team.

• Other: Organized, deadline-driven, and comfortable with multitasking in a dynamic environment.

Responsibilities:

Hands-On Operational Leadership & Service Delivery

• Be present on the floor daily — walk the wards, clinics, day care, chemotherapy unit, radiation oncology, diagnostic areas and support services to identify and resolve operational issues in real time.

• Oversee and actively participate in day-to-day operations covering inpatient wards, outpatient clinic, day care, radiation oncology, diagnostic imaging, pharmacy, laboratory and support services.

• Ensure smooth patient flow, optimal bed and resource utilisation, and timely service delivery by personally intervening when bottlenecks or problems arise.

• Develop, implement and personally enforce operational policies, SOPs and service standards. Do not just write policies — ensure they are followed on the ground.

• Lead operational planning for new services, facility works, equipment commissioning and service redesign, and stay involved throughout execution.

 

Regulatory Compliance & Quality Assurance (On-the-Ground Focus)

• Ensure full compliance with Act 586, the 2006 Regulations, MOH/CKAPS licensing requirements and all relevant statutory obligations.

• Support the Person in Charge (PIC) / Hospital Director in fulfilling statutory duties under Act 586.

• Drive and maintain MSQH Hospital Accreditation Standards, ISO systems and other accreditation requirements. Personally prepare for surveys, walkthroughs and inspections; close non-conformances and opportunities for improvement promptly.

• Actively oversee infection prevention & control, environmental health & safety, fire safety, OSHA compliance and radiation safety (where applicable). Conduct regular walkabouts and spot checks.

• Ensure PDPA compliance in all patient data handling.

• Monitor quality indicators, incident reporting and risk management — follow through personally until issues are resolved.

 

Resource, Facility & Financial Management

• Manage manpower planning, rostering and deployment; be prepared to step in and support staffing gaps when needed.

• Oversee facilities, biomedical equipment, medical devices, utilities, housekeeping and environmental services.

• Personally check cleanliness, equipment readiness and maintenance issues.

• Prepare, monitor and control operational budgets while remaining cost-conscious and practical on the ground.

• Manage inventory, supply chain and vendors — ensure stock availability and resolve supply issues quickly.'

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People Leadership & Stakeholder Management

• Lead by example. Coach, guide and support frontline staff on the floor, not just from the office.

• Build strong working relationships with vendors, consultants, clinical departments, nursing, finance, HR, IT and external stakeholders through regular face-to-face engagement.

• Handle escalated operational issues, patient feedback and complaints promptly and personally when required.

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Performance Monitoring & Continuous Improvement

• Track and report key operational KPIs (bed occupancy, throughput, waiting times, equipment uptime, cost per case, etc.).

• Lead continuous improvement projects and stay involved in implementation on the ground.

• Prepare operational reports and management papers, but prioritise action over paperwork.

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Requirements:

• Bachelor’s degree in Healthcare Management, Business Administration, Hospital Administration, Operations Management, Nursing, Life Sciences or a related field. A Master’s degree (MBA, MHA or equivalent) is preferred.

• Professional qualifications in healthcare quality or project management are an advantage.

• Minimum 8–10 years of progressive experience in healthcare operations, with at least 4–5 years in a managerial role in a private or government hospital in Malaysia.

• Direct experience in cancer centre / oncology services (chemotherapy day care, radiation oncology or multi-disciplinary cancer care) is highly preferred.

• Proven track record of hands-on operational leadership — not just policy writing or desk-based management.

• Strong experience with Act 586 compliance, MSQH accreditation processes, budget management and leading multi-disciplinary teams on the ground.

• This role requires someone who is comfortable being on the floor, solving problems in real time, supporting staff, and dealing with operational messiness.

• Strong leadership by example, with the ability to coach and motivate frontline teams.

• Excellent organisational, analytical and practical problem-solving skills.

• Sound knowledge of Malaysian healthcare regulations (Act 586, MSQH standards, infection control, radiation safety, OSHA, PDPA).

• Ability to work under pressure, make quick decisions and remain calm in operational crises.

• Strong communication skills in English and Bahasa Malaysia.

• High integrity, resilience, energy and a genuine commitment to patient safety and operational excellence.