Careers

Patient Service Associate/ Front Desk/ Customer Service

(Precious Hospitals Sdn Bhd)

Job Responsibilities:

Welcome and assist patients and visitors in a courteous, professional, and empathetic manner.
Manage patient registration, appointment bookings, and scheduling accurately and promptly.
Handle admission, transfer, and discharge processes in line with hospital procedures.
Verify patient personal particulars, insurance details, and ensure all required documentation is complete.
Process billing, collect payments, and issue receipts accurately.
Provide patients and visitors with information on hospital services, procedures, and waiting times.
Coordinate with clinical and support departments to ensure smooth patient flow.
Handle patient enquiries and escalate complex issues to the appropriate personnel.
Maintain strict confidentiality and accuracy of patient records.
Assist with administrative duties, such as filing, data entry, and reporting.
Support hospital initiatives related to patient experience, service excellence, and quality improvement.
Perform duties in accordance with hospital policies, procedures, and service standards.

Job Requirements:

Minimum SPM / Diploma in Business Administration, Healthcare Management or related field.
Prior experience in hospital or healthcare setting is an added advantage.
Good command of English and Bahasa Malaysia (other languages/dialects an advantage).
Computer literate with knowledge of hospital information systems preferred.
Strong interpersonal and communication skills.
Able to multitask, remain calm under pressure, and deliver high-quality service.
Willing to work on rotation shifts, weekends, and public holidays.

Senior/ Nurse Manage

Job Responsibilities:

Lead and manage the nursing team, ensuring staff are trained, competent, and motivated.
Oversee all aspects of surgical nursing, including pre-operative, intra-operative, and post-operative care (for OT).
Oversee chemotherapy administration, patient care, and supportive oncology services (for Oncology).
Collaborate with surgeons, anaesthetists, and other medical staff to ensure efficient surgical workflow (for OT).
Collaborate with oncologists, medical staff, and management to optimize patient care pathways (for Oncology).
Develop, implement, and maintain nursing protocols, policies, and procedures.
Ensure compliance with healthcare regulations, safety standards, and infection control practices.
Ensure compliance with healthcare regulations, safety standards, and accreditation requirements.
Manage nursing schedules, resources, and departmental budget.
Participate in patient education, counselling, and awareness programs.

Job Requirements:

Registered Nurse (RN) with a valid Malaysian Nursing Council license.
Minimum 5-8 years of oncology/ OT nursing experience; 2+ years in a supervisory or leadership role preferred.
Strong knowledge of chemotherapy protocols, oncology patient care, and safety standards (for oncology).
Strong knowledge of surgical procedures, OT protocols, and infection control practices (for OT).
Excellent leadership, communication, and interpersonal skills.
Ability to establish and maintain clinical protocols in a new setup environment.
Passionate about patient care and team development.

Join our growing team. We'd love to have more talented people on board. Kindly